Articles and Resources

The Importance of Team Communication in the Workplace Leadership Choice begins each of our leadership training and coaching programs with an iConnect Communication Assessment and, in most cases, a Connecting With People workshop. Entering into a training or coaching environment after attending a Connecting With People workshop means participants are in the mindset of understanding […]




Congrats! You’re out of the cubicle and in your new office, complete with a nameplate and door. Along with a pay raise, you’ve taken on a leadership position, which means managing instead of being managed! It’s a big change, full of great challenges, potential, and pitfalls. Fortunately, many of these first-timer pitfalls are easy to […]




Are Your Leaders Part of the 10%? Try this at work: Round up any 10 managers (in your mind, the company break room or wherever they gather). Can you pick the single naturally high-talent one from the group? You heard correctly – just one. According to a recent study by Gallup, that’s exactly how many […]




by Dave Boizelle   Training High-Potential Leaders Individuals learn leadership lessons in unique and personal ways, often at unpredictable times. I was facilitating a high potential leadership team program when one of the participants interrupted me and blurted out, “I get it! I finally get it!” The class came to a halt. I turned to him […]




by Patrick Bosworth     Leadership Secrets from an Unlikely Source As a father, if my son tried to use the “Dad, video games develop my leadership skills!” line on me, I wouldn’t fall for it. Not in a million years. Because I’m an experienced father who can see a teenager’s excuses and justifications from a […]




Updated January 2025.   Mistakes New Managers Make that Lead to Failure. Nobody promotes a manager or leader expecting them to fail. They don’t hope the manager will be ineffective, demotivate their team, or put the company at risk. Yet, we see managers like this every day.     What is the Management Death Zone? […]




While studies show most HR professionals and executives are dissatisfied with their current performance management system, the solution may not be as simple as eliminating performance reviews.




Communication in the workplace is one of the most influential aspects of business success or failure. A well-communicating team can move mountains together, while a poorly-communicating team can unintentionally (or intentionally) sabotage success.   Effective Communication in the Workplace Improving communication in your teams is one of the most important changes your organization can take. […]